About Us

At 1^st ACS, our corporate mission isn’t to focus on becoming the largest firm with the greatest number of clients or employees. We think it’s more important to concentrate on our recovery rates and client satisfaction. According to the Association of Credit and Collection Professionals (ACA International) 2004 Benchmarking Survey, on average, smaller collection agencies outperformed larger collection agencies that had year to date collection placements greater than $35 million.  1^st ACS has achieved results that are 42% higher than the national average on debts placed for collection within given months.

We are a member of several professional organizations including ACA International. This respected organization recommends speed and regularity when dealing with past due receivables, because the longer a bill remains unpaid the more difficult it is to collect. Our successful collections program focuses on working your accounts promptly and efficiently, as well as maintaining a positive, respectful relationship with your client. Our account associates are sensitive to the fact that your clients may be dealing with financially and emotionally difficult times.